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If this works for you guys can you add it to the forums? What I did: Run launcher, it'll stick at 60% Open Task Manager and Kill Open C: Program Data/Battle.net/Agent/Agent.868 Run Agent. and the stench of terror drifts on a bitter wind... It just sits there with "Updating setup files...." and that's it.
Exe from this folder before it restarts itself in task manager (A DOS window will appear, let it run all the way, it will close itself) Once it finishes, the Launcher will die. Note, I ran Agent.524 first, not sure if that is a pertinent step or not, if it is, insert it before Agent.868. What if this same issue appears with the full game? Whenever you start the install, first wait for to appear in the Processes tab in Task Manager, then kill it. But as the shadow once again crawls across our world...
Just wait till your folder reaches 127 mb It may take some time. And it took like 30 mins because is a little unoptimized.However, now when I try to reinstall the game, the Diablo 3 Setup starts 'Updating setup files...' and then hangs; I have had a quick google for ideas on how to fix it which seems to bring up a bunch of posts when the server loads were really high last year, nevertheless I have been through the list of suggestions, making sure that secondary login is enabled, running the installer as administrator, etc.After leaving the installer for ~30 minutes, it finally brings up an error stating it could not run the Blizzard agent; This gives me an error code - BLZPTS00007 - which gives me a few more google hits including a seemingly official guide on how to troubleshoot agent issues on Battle.net, however performing the steps listed under 'Advanced Troubleshooting' still hasn't resolved my problem.This is the only way I've ever been able to get by the "Stuck at 60% Updating Tools" issue. Not sure if they 'fixed' it or if my Windows finally 'just' started to let it work. Running on Vista 64-bit myself, and got into this problem too. and the stench of terror drifts on a bitter wind... After being stuck for ages on the "Updating Game Files", I get the Launcher to Combability Mode (Win XP SP2), and did the same for the "Agent.exe" files in Program Data (as described earlier).